vivo India Impact Report 2023

A Decade of Commitment

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vivo india ceo
Jerome Chen, CEO, vivo India

From the CEO’s Desk

Commitment to India’s future growth

“The past decade focused on growth and consolidation in the fierce Indian market. In the next decade, we will focus on localising multiple areas, including manufacturing, local value chain, and distribution. We’re committed to driving India’s growth by making a significant impact on the mobile ecosystem and shaping the future of the Indian smartphone market.”

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Committed to India

“Over the past 10 years, we’ve witnessed remarkable evolution of India’s smartphone ecosystem and vivo has been at its forefront. Championing the ‘Make in India’ initiative to foster equity and trust, vivo has experienced substantial growth, progressing from a newcomer to proudly serving a family of over 100 million users.”

Make in India

150 MILLION+ ‘Made in India’ smartphones manufactured in 9+ years.

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Localisation

Nurtured partnerships with 30+ suppliers operating in India.

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Exports

More than ₹400 crore cumulative value of vivo smartphones exported from India since 2022.

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Digital India

1.2 million+ users added to the smartphone user base since 2019 through our microfinancing partners.

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India-centric Products

Over the years, we have introduced multiple innovations across our portfolio, inspired by our interactions with Indian consumers.

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Distribution

₹15,000 crore cumulative earnings of retailers over the last 9+ years by selling vivo smartphones.

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After-Sales Service

Built a robust network of 650+ authorised service centres in India to offer end-to-end experience to our consumers.

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CSR

2.5 million people impacted positively through our CSR initiatives. 

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Workforce Empowerment

Generating 2,00,000 jobs in India directly and indirectly. 

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Vision for Tomorrow

In the next decade, we will strengthen our contribution to India’s growth by localising our business.

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